Guest Reviews & Comments
Ibis London Excel near Royal Victoria Dock: Royal Victoria Dock Hotels
21 Other - 21/11/07	70%
Good Points: Good transport links.
Bad Points: Very basic for the price.
22 Mature couple - 02/06/07	60%
23 Mature couple - 23/05/07	80%
Good Points: easy route into london by car, option of secure parking, close proximity of the DLR/underground open space around the dock to walk good value continental breakfast
Bad Points: manky brown matted appearance of blanket only 2 pillows always an air of slight chaos around check in/out
Further Comments: It would have been good to know about the secure parking next door at the novotel from the website. We parked in the multi-story car park then found the overnight price only lasted to 6am, then returned to hourly rate! But to be fair, when I went into the Ibis to ask about parking I was immediately directed to the best place.
24 Mature couple - 23/05/07	80%
Good Points: easy route into london by car, option of secure parking, close proximity of the DLR/underground open space around the dock to walk good value continental breakfast
Bad Points: manky brown matted appearance of blanket only 2 pillows always an air of slight chaos around check in/out
Further Comments: It would have been good to know about the secure parking next door at the novotel from the website. We parked in the multi-story car park then found the overnight price only lasted to 6am, then returned to hourly rate! But to be fair, when I went into the Ibis to ask about parking I was immediately directed to the best place.
25 Group of work colleagues - 15/03/07	70%
26 Group of work colleagues - 08/03/07	90%
Good Points: Accomodation was clean and comfortable
Further Comments: Hotel was clean, comfortable, well run, with all staff being friendly and very helpful, we would certainly recommend this hotel.
27 Group of work colleagues - 08/03/07	90%
Good Points: Accomodation was clean and comfortable
Further Comments: Hotel was clean, comfortable, well run, with all staff being friendly and very helpful, we would certainly recommend this hotel.
28 Group of work colleagues - 17/01/07	60%
Good Points: The location and the price that we obtained via your website.
Bad Points: The lack of communication between your company following our on-line booking and the hotel made it very difficult to check-in and check-out. This hotel seemed to have a problem with the drainage system.
Further Comments: We had 3 rooms booked at this hotel and each one had a problem with bad odours from the bathroom drainage.
29 Group of work colleagues - 17/01/07	60%
Good Points: The location and the price that we obtained via your website.
Bad Points: The lack of communication between your company following our on-line booking and the hotel made it very difficult to check-in and check-out. This hotel seemed to have a problem with the drainage system.
Further Comments: We had 3 rooms booked at this hotel and each one had a problem with bad odours from the bathroom drainage.
30 Mature couple - 10/01/07	90%
31 Business Trip - 12/12/06	80%
Good Points: clean, efficient, Other than the staff were efficient and friendly although the bar was a little slow.
Bad Points: breakfast buffet was spread out oddly with cereals at back which wasn,t easily spotted. Dissapointed that there were little in the way of toiletries and no biscuits with tea and coffee facility.
Further Comments: It was pretty much as I expected with comfrtable and clean accomodation and friendly trained staff.
32 Business Trip - 12/12/06	80%
Good Points: clean, efficient, Other than the staff were efficient and friendly although the bar was a little slow.
Bad Points: breakfast buffet was spread out oddly with cereals at back which wasn,t easily spotted. Dissapointed that there were little in the way of toiletries and no biscuits with tea and coffee facility.
Further Comments: It was pretty much as I expected with comfrtable and clean accomodation and friendly trained staff.
33 Business Trip - 12/12/06	70%
34 Business Trip - 25/11/06	100%
35 Business Trip - 20/11/06	90%
36 Mature couple - 04/09/06	70%
37 Leisure Visit - 11/07/06	70%
Good Points: situated in a good place, nice and clean no major issues with the place at all
Bad Points: service at recption was very abrupt and not friendly
Further Comments: i think the stay is very good value for money, room was nice and clean-if i had to gripe then it would be a lack of car park. I've stayed at other Ibis hotels before and they had free parking. The service at reception wasn't poor, but it was very abrupt and not warm, and not enough tv channels.
38 Leisure Visit - 11/07/06	70%
Good Points: situated in a good place, nice and clean no major issues with the place at all
Bad Points: service at recption was very abrupt and not friendly
Further Comments: i think the stay is very good value for money, room was nice and clean-if i had to gripe then it would be a lack of car park. I've stayed at other Ibis hotels before and they had free parking. The service at reception wasn't poor, but it was very abrupt and not warm, and not enough tv channels.
39 Leisure Visit - 09/07/06	80%
Good Points: The room had all the basics I expect including my own bathroom and a clean bed. On this particular visit the air conditioning was extremely welcome.
Bad Points: It wasn't the most convenient location for me but that was my error when booking. Would still consider using again.
Further Comments: I now have a much better idea of the lay of the land than before I booked so this wouldn't be first choice again. However the hotel is convenient for the DLR which has a very regular service through the day, but beware of the cutoff time at night. For anyone visiting the Excel Centre it would be ideal. I was concerned when I saw a hoard of kids returning from a show but once I was in my room I didn't hear a thing. This was my first visit to an IBIS hotel and if this is the standard I would be happy to use them again.
40 Leisure Visit - 09/07/06	80%
Good Points: The room had all the basics I expect including my own bathroom and a clean bed. On this particular visit the air conditioning was extremely welcome.
Bad Points: It wasn't the most convenient location for me but that was my error when booking. Would still consider using again.
Further Comments: I now have a much better idea of the lay of the land than before I booked so this wouldn't be first choice again. However the hotel is convenient for the DLR which has a very regular service through the day, but beware of the cutoff time at night. For anyone visiting the Excel Centre it would be ideal. I was concerned when I saw a hoard of kids returning from a show but once I was in my room I didn't hear a thing. This was my first visit to an IBIS hotel and if this is the standard I would be happy to use them again.
If you are unable to book a room at Ibis London Excel then the nearest London hotels around the Newham area are: Hilton London Canary Wharf Review, : Hilton London Docklands Review, : The Central Hotel Review,